Jalan Gatot Subroto No. 8,
Pekanbaru,
Indonesia,
Riau
“This hotel is perfectly situated near Pekanbaru Mall and vibrant street food stalls, making it easy to enjoy the local culture.”view full review
Grand Hawaii Hotel Pekanbaru, a 3-star property at the heart of Pekanbaru, features an outdoor garden, private balconies, and comprehensive business facilities.
Modern Room Amenities
The 101 air-conditioned rooms at Grand Hawaii Hotel feature LCD televisions, laptop-compatible safes, and complimentary WiFi. Private bathrooms include complimentary toiletries and slippers.
Diverse Dining Options
A restaurant specializing in international cuisine, a bar/lounge, and a coffee shop/cafe serve guests throughout the day.
Business and Wellness
The Grand Hawaii Hotel offers spa services including massages, body scrubs, and aromatherapy. A business center, garden, and concierge services cater to both leisure and business travelers.
Central City Location
Located just a 2-minute walk from Pekan Baru Mall and 11 minutes from Great Mosque of An-Nur. The hotel is 6 miles from Sultan Syarif Kasim II Airport.
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Getting around
Available transportation options
City Centre
Pekanbaru500 m
Airports
Sultan Syarif Kasim Ii (PKU)
8.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast Spread
“During my stay, I enjoyed a good Indonesian breakfast. The buffet offered a variety of options including rice, noodles, and meat dishes that were quite satisfying and definitely met my expectations for a standard breakfast.” view full review
Comfortable Bed Experience
“The beds in the rooms were quite comfortable, allowing for a good night's sleep after a long day. Despite some minor issues with room size, I found the bedding to be clean and cozy, which added to my overall enjoyment of the stay.” view full review
Free WiFi Access
“One of the highlights of my stay was the free WiFi access, which, despite being a bit spotty at times, was essential for staying connected. I appreciated having the option available to check emails and plan my schedule.” view full review
Clean Bathroom Amenities
“The bathroom facilities were well-maintained and provided all the essentials I needed. I appreciated the cleanliness and the basic toiletries that were stocked, making my experience more comfortable.” view full review
General
Non-smoking property
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Luggage storage
Coffee shop
Services
Valet parking
Room service
Car hire
Laundry
Tours/Ticket assistance
Wedding services
Newspaper service
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Spa & Leisure
Garden area
Spa centre
Jacuzzi
Room features
In-room safe
Mini-bar
Tea and coffee facilities
Media
Cable/ Satellite television
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Location
Jalan Gatot Subroto No. 8,
Pekanbaru,
Indonesia,
Riau
Map view
Jalan Gatot Subroto No. 8,
Pekanbaru,
Indonesia,
Riau
City landmarks
Mosque
An Nur Mosque
1.3
km
Landmark
RTH Putri Kaca Mayang
2.1
km
Mosque
Al-Falah Darul Muttaqin Mosque
2.0
km
Amusement Park
Kuantan Regency Waterpark
2.4
km
Bridge
Siak 1 Bridge
2.4
km
Landmark
Pelindo Port
1.6
km
Landmark
Monument of Riau People's Struggle
1.7
km
Landmark
Rumah Singgah Tuan Kadi
2.0
km
Landmark
Soeman HS Provincial Library of Riau
1.8
km
Shopping Area
Star City Square
760 m
Landmark
Pekanbaru Great Mosque
1.7
km
Library
HS Soeman Library
1.8
km
Landmark
Siak Bridge
2.4
km
Landmark
Masjid Al-Israr
610 m
Church
Gereja HKBP Kota Pekanbaru
620 m
Landmark
Hkbp Kota
620 m
Mosque
Mesjid Al-Ibadah
620 m
Landmark
As salam
680 m
Mosque
Jogging Track Mesjid Agung An Nur Provinsi Riau
680 m
Mosque
Mesjid AS-Salam
680 m
Mosque
Mesjid Al Washliyah
680 m
Mosque
Masjid Al-Irsyad
690 m
Mosque
Mesjid Darul Amal
720 m
Landmark
Komplek Masjid Agung An-Nur
730 m
Landmark
Mesjid Agung An-Nur
1.3
km
Nearby
Pekanbaru Mall
260 m
Square
Senapelan Plaza
370 m
Kalam Kudus
400 m
Mesjid Nurul Yaqin
500 m
Plaza Suka Ramai
540 m
Restaurants
Ketupat Sayur Onen
760 m
Jln. Hang Tuah sebelah Mesjid agung An Nur
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
William
United States,
November
2024
5.8/10
The hotel has a decent location, centrally positioned in Pekanbaru City, making it easy to access the nearby mall and street food options. The staff at the front office were helpful and accommodating. However, the room I stayed in was quite disappointing due to its lack of windows, musty smell, and poor signal reception. The breakfast was satisfactory, representing standard Indonesian fare, but the overall stay was marred by the room conditions.
Rooms
5.0
The room I stayed in was cramped, dark, and felt dirty with stained linens and torn towels. It had no window which contributed to a stagnant atmosphere.
Service
7.0
The staff were kind and provided assistance, though there seemed to be some confusion regarding requests.
Location
8.0
Being centrally located in Pekanbaru City, the hotel is close to the mall and various street food areas, which is convenient.
Dining
7.0
Breakfast offered a good selection typical of Indonesian cuisine.
Facilities
5.0
While I appreciated the basic amenities, the overall condition of the room and its facilities was not ideal.
Richard
United States,
November
2024
5.8/10
The hotel is centrally located in Pekanbaru City, making it easy to access local attractions like the Pekanbaru Mall and nearby street food. However, the room I stayed in was not ideal, especially since it lacked a window and felt muggy. While the staff were kind and helpful, the overall room condition left much to be desired, making my one-night stay less pleasant than expected.
Rooms
5.0
The room was quite small, dark, and felt a bit dirty. There were issues with linen and missing amenities.
Service
6.0
Front office staff were kind and tried to assist, but some requests seemed to confuse them.
Location
9.0
The hotel is conveniently located near shopping and street food, which is great for exploring the city.
Dining
7.0
Breakfast offered a decent variety, meeting the local standard but nothing extravagant.
Facilities
5.0
Facilities were limited; the room lacked basic amenities like clear TV channel lists and wired facilities.
Kenneth
United States,
November
2024
5.4/10
My stay at this hotel was quite disappointing overall. While the location was decent, the room I was given was very small, dark, and in need of cleanliness. I encountered issues like torn towels and a lack of basic amenities. However, the staff at the front office were helpful, and the breakfast was decent. But I wouldn't recommend it for a long stay, as the room quality really drags the experience down.
Rooms
5.0
The room I stayed in was extremely small and felt more like a budget rental. It lacked basic comforts like space and cleanliness, with torn linens and a musty smell that made it uncomfortable.
Service
6.0
The front office staff were kind and tried to assist me, though they seemed unclear about some requests, which made communication a bit challenging.
Location
8.0
The location was one of the better aspects, situated centrally in Pekanbaru City and close to the mall and street food options, which was convenient.
Dining
7.0
Breakfast offered a standard Indonesian fare, which was satisfactory but nothing extraordinary.
Facilities
5.0
The facilities felt quite basic, and there were limited amenities offered to guests, which did not meet my expectations for a hotel of this caliber.
Elizabeth
United States,
October
2024
5.6/10
I had some mixed experiences during my stay at this hotel. The location is pretty central, making it easy to explore the city, but the room I stayed in was quite small and felt cramped. While the breakfast offered some decent choices, the overall condition of the room left much to be desired with issues like musty smells and dirty linens. It's a place that may not meet expectations for those looking for a comfortable stay.
Rooms
5.0
The room was very small and dark, with dirty linen and a torn towel. It felt uncomfortable and not very welcoming at all.
Service
6.0
The front desk staff were kind and attempted to assist, but there were some confusions regarding requests.
Location
8.0
The hotel is centrally located near Pekanbaru Mall and local street food, which is a definite plus.
Dining
7.0
Breakfast was decent, offering a variety of typical Indonesian options that were quite enjoyable.
Facilities
5.0
Facilities were limited; the absence of a proper TV channel list and a kettle without an extra charge was disappointing.
Mark
United States,
September
2024
5.8/10
I had mixed feelings about my stay. The location is great, close to the heart of Pekanbaru, and the staff at the front office were incredibly kind and helpful. However, the room I was given had a musty smell and was quite small, which made my stay less enjoyable. On the bright side, the breakfast offered a decent selection, which helped start my day well. Overall, the hotel has potential but needs significant improvements in room quality and maintenance.
Rooms
5.0
The room was very small, dark, and had a musty smell. It was disappointing as I couldn't even lay a prayer mat on the floor due to the limited space.
Service
7.0
The staff at the front office were kind and helpful during my stay.
Location
8.0
The hotel is located in the central part of Pekanbaru City, close to a mall and various street food options.
Dining
7.0
Breakfast was decent, offering a standard Indonesian variety that was enjoyable.
Facilities
5.0
The hotel lacks proper facilities information and amenities in the room, which detracted from the experience.
Great central location
Very small rooms
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